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Q: How were
the crates tested?
A: Take a
look at our technical page where
you can see the crash test report.
Q: How
quickly can I have my crate?
A: Crates
are usually available from stock and can usually be despatched within
a few days.
Q: Are the
crates easy to get in and out of the car?
A: They're designed for safety rather than ease of carrying.
If you need to get to your spare wheel in an emergency it is possible
for most people to lift the crate out. However, once the crate is
in the car then you would normally leave it in there. When you do
the grocery shopping, Christmas shopping, load up rubbish to go
to the tip or carry desserts for 60 people to your sister's 40th
birthday party* it can all go in the crate (preferably not at the
same time!)
Q: Do the
crates fold flat?
A: No, once the crates are made up they don't fold down - they're
designed from a safety point of view.
Q: Can the
crates be used as an indoor crate?
A:
It is possible to use the crate as an indoor crate occasionally
- however you would be wasting your money to buy a Safedog crate
to use indoors! Our own indoor crate cost about £100 - less
than a third of the price of our smallest crate. You will also find
that the largest crates don't fit through doors easily once they're
made up.
Q: How easy
is the crate to put together if I receive it flatpacked? Is it a
marriage breaker?
Hopefully not! We can put them together in about an hour - so
I would allow two hours when you come to build it. If you get stuck
you can always phone us for advice.
Q: Do the
crates bolt into the car?
A: No, there
are two straps supplied with each crate which connect to the cargo
points in the car.
Q: I'm planning
to change my car during the next year, should I wait until I have
the new vehicle?
A: If you're
looking for a similar size car then the chances are that your crate
would fit the new vehicle. Check out the what
car page to see if both old and new vehicles are listed.
We do have a market for second-hand Safedog crates however. You
can bring the crate back to us and part-exchange it for a bigger
crate (subject to checking with us before you travel). Alternatively
if you're not within easy travelling distance of Beckenham, Kent,
then we would be happy to advertise your old crate for you on our
site, though you would need to deal directly with buyers. This only
applies to Safedog crates - we do not and will not sell any other
crates.
Q: I'm surprised
that only seven crates fit into most estates, 4x4s and people carriers!
A: The crates
are adjustable lengthways, so we're able to fit our crates in a
wide variety of cars.
Q: The crates
don't look very spacious - are they big enough for dogs to travel
in comfortably?
A: The crates
are deceptively spacious. Check out the gallery
page to see our own Dobermann lying comfortably in her half of the
crate - she has more freedom of movement than an adult with a seatbelt
on or a child strapped into a baby seat. The dogs need to have space
to jump in and turn round in the crate. It does depend on breed
of course - you wouldn't get two Newfies in one of our crates!
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